- How do I cancel my subscription?
- Open Manage Subscription above, enter the email address you paid with, and Stripe emails you a link to your billing page. Cancel from there. You keep premium until the end of the period you have already paid for — cancelling on the 3rd of the month does not cut you off on the 3rd.
- I paid, but premium hasn't unlocked
- Open the app and pull down to refresh, or close and reopen it — premium is granted on our side within a few seconds of payment, but the app only picks it up when it next checks. If it is still locked after that, make sure you are signed in with the same account you used at checkout, then write to us with the email address you paid with.
- I was charged twice
- Open Manage Subscription and check your invoice history — it lists every charge with its date and amount. If you genuinely see two subscriptions, cancel one there and write to us; we refund duplicate charges in full.
- Can I get a refund?
- Write to us with the email address you paid with and tell us what went wrong. If premium never worked for you, we refund it. If you simply changed your mind, cancelling stops the next charge and you keep access until the period you have paid for runs out.
- How do I change the card I pay with?
- Open Manage Subscription, sign in with the email you paid with, and update your payment method there. Doing this before the next renewal is what stops a failed payment from interrupting your premium.
- Does cancelling delete my data?
- No. Your cycle history, notes and companion stay in your account. Cancelling only ends the subscription — you can subscribe again later and pick up where you left off.